TELEHEALTH
Online Counselling
for Health Professionals & Support Staff
We know you’re under enormous pressure at the moment. We thank you for being on the front line carrying the emotional burden of caring for panicked and emotionally heightened patients and community members.
We have created a new service dedicated to supporting staff in the healthcare industry by offering Telehealth counselling sessions led by our Director, Jessica Cleary, and Principal Psychologist, Tamsyn White.
Sessions with our Director are $250 and with our Principal Psychologist are $230. We have a sliding scale with a lower fee for seeing others in our team. We have immediate availability. Standard appointments are 50 minutes but 25 minute sessions at a reduced fee are available too - we know you're flat out.
Whether you or your staff are looking for individual mental health sessions, or you want to create an Employee Assistance Program for your workplace, we can help you now. Reach out.
We know how important it is to have someone to talk to and help you with stress management, overwhelm and anxiety.
Taking steps now may help protect you and your staff against burnout that could negatively impact your work and your relationships. We’re here for you.
Please reach out by hitting reply to this email or by completing this online form on our website:
We know you’re under enormous pressure at the moment. We thank you for being on the front line carrying the emotional burden of caring for panicked and emotionally heightened patients and community members.
We have created a new service dedicated to supporting staff in the healthcare industry by offering Telehealth counselling sessions led by our Director, Jessica Cleary, and Principal Psychologist, Tamsyn White.
Sessions with our Director are $250 and with our Principal Psychologist are $230. We have a sliding scale with a lower fee for seeing others in our team. We have immediate availability. Standard appointments are 50 minutes but 25 minute sessions at a reduced fee are available too - we know you're flat out.
Whether you or your staff are looking for individual mental health sessions, or you want to create an Employee Assistance Program for your workplace, we can help you now. Reach out.
We know how important it is to have someone to talk to and help you with stress management, overwhelm and anxiety.
Taking steps now may help protect you and your staff against burnout that could negatively impact your work and your relationships. We’re here for you.
Please reach out by hitting reply to this email or by completing this online form on our website:
FAQ
what types of referrals do you take?
Better Access, Helping Children With Autism Assessment and Treatment, NDIS, Private fee clients
What are your fees?
Our fees are between $140 and $250 per 50 minute session. Telehealth is full-fee.
I thought you just see kids...?
Not anymore! Most of our current team work primarily with teens and adults.
Can parents get a MHTP as well when their child is having difficulties?
Often parents are very stressed and are experiencing anxiety symptoms when they have a child with social, emotional or behavioural difficulties. Many parents present to us with a MHTP in their name to help them cope with their own difficulties in the context of parenting under adversity, as well as their child having their own MHTP.
WHAT IS THE DIFFERENCE BETWEEN BETTER ACCESS AND CHRONIC DISEASE MANAGEMENT PLANS?
There are several important differences between the two initiatives with respect to the provision of psychological services. The chronic disease management (CDM) scheme has a focus primarily on 'chronic or complex medical illness'. The managing GP can refer their patient to a psychologist if they feel that psychological services can assist in improving the management of the physical disease. The referral comes from a GP who has developed a GP Management Plan along with Team Care Arrangements that have been developed with at least two other allied health professionals.
The Better Access to Mental Health Care initiative aims to provide better care for those with a 'mental disorder'. Under this initiative, the referral can come from a GP who has developed a GP Mental Health Treatment Plan or a psychiatrist assessment and management plan, or a psychiatrist or paediatrician on direct referral. Although we don't need to see the Mental Health Treatment Plan, we do need a referral letter. Sending the MHTP without a referral letter is not sufficient unfortunately.
Under the CDM scheme, your patient can only claim a rebate for a total of five allied health services in a calendar year for all allied health services combined, including psychology. Under the Better Access initiative an eligible patient can receive rebates for up to 10 psychological services (up to 6 on any one referral). The rebates are much higher under the Better Access initiative and that is why doctors usually refer to us under Better Access rather than the CDM scheme.
Hopscotch & Harmony psychologists can see patients under both the CDM scheme and Better Access. If you would like more information about Medicare referrals and the different initiatives then let us know! There is a lot of misinformation and confusion out there!
The Better Access to Mental Health Care initiative aims to provide better care for those with a 'mental disorder'. Under this initiative, the referral can come from a GP who has developed a GP Mental Health Treatment Plan or a psychiatrist assessment and management plan, or a psychiatrist or paediatrician on direct referral. Although we don't need to see the Mental Health Treatment Plan, we do need a referral letter. Sending the MHTP without a referral letter is not sufficient unfortunately.
Under the CDM scheme, your patient can only claim a rebate for a total of five allied health services in a calendar year for all allied health services combined, including psychology. Under the Better Access initiative an eligible patient can receive rebates for up to 10 psychological services (up to 6 on any one referral). The rebates are much higher under the Better Access initiative and that is why doctors usually refer to us under Better Access rather than the CDM scheme.
Hopscotch & Harmony psychologists can see patients under both the CDM scheme and Better Access. If you would like more information about Medicare referrals and the different initiatives then let us know! There is a lot of misinformation and confusion out there!
Why Choose Hopscotch & Harmony?
Our team of psychologists are highly qualified, uniquely trained and experienced. We are committed to and passionate about providing excellent psychological services. You can expect to receive regular and prompt communication at the commencement of therapy, during therapy and at discharge. We welcome you to contact us should you wish to discuss a patient, or if you need your own support.
We offer appointments six days a week including evenings and early mornings to increase accessibility for those that cannot attend during the day.
We offer a comprehensive psychological service across the lifespan with our focus being stress, anxiety and depression.
We offer a comprehensive Telehealth service so patients can attend therapy sessions in the comfort of their own home.
We pride ourselves in client care. We have created a space that is as relaxing and as calm as possible for all ages to enjoy. For those attending clinic appointments, our waiting room has:
Your patients receive a very warm welcome from our attentive Client Relationship Team members who make the comfort and well-being of your patients a priority.
Our aim is to make a visit to our practice a calming, relaxing experience - a time out from the busyness of everyday life.
We offer appointments six days a week including evenings and early mornings to increase accessibility for those that cannot attend during the day.
We offer a comprehensive psychological service across the lifespan with our focus being stress, anxiety and depression.
We offer a comprehensive Telehealth service so patients can attend therapy sessions in the comfort of their own home.
We pride ourselves in client care. We have created a space that is as relaxing and as calm as possible for all ages to enjoy. For those attending clinic appointments, our waiting room has:
- comfortable couches
- free WiFi
- soothing music playing
- tea, coffee and water served, and
- a colouring-in station for the children (with a monthly lucky draw!).
Your patients receive a very warm welcome from our attentive Client Relationship Team members who make the comfort and well-being of your patients a priority.
Our aim is to make a visit to our practice a calming, relaxing experience - a time out from the busyness of everyday life.
I'm a Health professional and i need support
We can help you. If you complete the form on this page then it will be received directly by our cliic Director, Jessica Cleary, who will make sure you are seen for an appointment in a timely manner. We have immediate availability for health workers who need counselling.
